Privacy policy
Last Updated: September 29, 2023
Welcome. At Over Ice Beverages, LLC ("Over Ice," "we," "us," or "our"), we respect your privacy and use your personal data in a fair and transparent way. When you use our website, and any services, software or other tools that we may provide through our website (the "Website," and together with any materials provided through the Website, the "Services"), we collect information about you. Additionally, we may obtain personal information (as defined below) about you from our partners as described in this Privacy Policy.
The Services are intended to be used and accessed by people in the U.S. who are twenty-one (21) years of age and older. If you are under twenty-one (21) years of age, you are not authorized to access or use the Services.
By accessing the Services, you agree that we may collect, process, and share your information (including personal information) consistent with this Privacy Policy and you agree to the Terms of Use.
- INFORMATION WE COLLECT
The Services collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information").
Over Ice does not share your personal information for cross-context behavioral advertising, or profiling. We do not knowingly collect, sell, or share personal information of users under information for cross-context behavioral advertising; collect, sell, disclose or share sensitive personal information (as defined below); or sell personal information. For the purposes of this Privacy Policy "sensitive personal information" means data on race or ethnic origin, religious beliefs, genetic data, biometric data, health data, sexual orientation, philosophical beliefs and the contents of a consumer's mail, email, text messages that are not directed to us. For purposes of this Privacy Policy, "sell" means the sale of your personal information to an outside party for monetary or other valuable consideration, subject to certain exceptions in applicable privacy laws.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months. Some personal information included in one category may overlap with other categories. Whatever identifiers we do collect are shared with advertising companies, social media platforms and brands with which we partner, so they may better understand your purchasing habits and preferences. For purposes of this paragraph, "identifiers" are defined as your real name and postal address. We do not collect any other personally identifiable information from you.
- HOW WE COLLECT INFORMATION
We may collect information from you in the following ways:
- From You Directly. We receive personal information directly from you when you provide it to us, such as when you register with the Services or place an order. Additionally, you may be required to provide personal information when you contact us for support or with a question so that we can respond appropriately.
- Using Tracking Technologies. We (or our vendors and partners) may use automated means to collect information about you and the device(s) that you use to access the Services. These automated means include technologies such as cookies, web beacons, and similar technologies ("Tracking Technologies"). These technologies help us analyze trends, administer the Services, track your interaction with the Services, and understand your preferences and habits. Tracking Technologies may collect both personal information and technical information. They also allow us to provide you with recommendations and content which are tailored to you.
A few of the Tracking Technologies used with the Services, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
- Cookies. A cookie is a file placed on a device to uniquely identify your browser or to store information on your device. The Services may use HTTP cookies, HTML5 cookies, Flash cookies and other types of cookie technology to store information on local storage.
- Embedded Scripts. An embedded script is programming code which is designed to collect information about your interactions with the Services, such as the links you click on.
- Recognition Technologies. Technologies, including as described below, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
We may use Tracking Technologies for a variety of purposes, including whether you are accessing our website from a desktop or a mobile device and location identification to facilitate our referring you to a nearby store which sells our products,
Do Not Track ("DNT") Signals. Some web browsers have a setting which requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer's online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally-agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these DNT signals or other similar mechanisms.
From Third Parties. We receive personal information from third parties that have legally obtained it, either directly from you or from other third parties. These third parties include: order fulfillment providers, delivery services, advertising agencies and similar service providers.
- HOW WE USE YOUR PERSONAL INFORMATION
We may use the personal information we collect for one or more of the following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to facilitate your payment and delivery of your order.
- To provide, support, personalize, and develop the Services.
- To process your requests, purchases, transactions, and payments and prevent transactional fraud.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To personalize your experience on the Website and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through the Services, third-party sites, and via email or text message (with your consent, where required by law).
- To help maintain the safety, security, and integrity of the Services, products and services, databases and other technology, assets, and business.
- For testing, research, analysis, and product development, including to develop and improve the Services.
- To respond to law enforcement requests as required by applicable law, court order, or governmental regulations.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the Services is among the assets transferred.
- WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purpose, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract.
We may share your personal information with the following categories of partners:
- Retailers and Delivery Service. If you place an order, we share details about your identity with the retailers, and also with drivers that will be fulfilling your order. These parties use your information to deliver the products you ordered to the designated address and to verify the age and identification of the individual receiving the order. In some cases, retailers may utilize third party services to deliver your order or facilitate payment. We may share your personal information with these third parties as part of the Services.
- Affiliates and Business Transfers. We may share your personal information with our subsidiaries, and affiliates for use consistent with this Privacy Policy. Additionally, we may share your personal information in connection with, or during negotiations of, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or a portion of our business, assets or stock, including a bankruptcy or similar proceeding.
- Service Providers. We provide data, including personal information, to vendors, consultants, research firms, and other service providers. These include: payment processors and facilitators, background check and identity verification providers, cloud storage providers, data analytics providers, safety and security service providers, consultants, lawyers, accountants, and other professional service providers, insurance and financing partners.
- Advertising Companies. We may provide your personal information to advertising companies, social medial platforms, and brands that we partner with so they may better understand your purchasing habits and preferences. In some circumstances, we may also allow these companies to collect personal information directly from your browser or device through Tracking Technologies when you interact with the Services. They may also use this information to create or improve profiles about you that may be utilized by third party advertisers.
Aggregated data. We may aggregate, deidentify, and/or anonymize any information collected through the Services to the extent that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-personal information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties.
We may also disclose your personal information to third parties in limited circumstances such as (i) to comply with our legal and regulatory obligations, (ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of the user and/or others, (iv) to enforce our Terms of Use and this Privacy Policy, (v) for internal operations (including, but not limited to, research, statistics, review of our company's practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board or other similar organization); (vi) to disclose as we believe to be necessary or appropriate: (A) under applicable law, including laws outside your country of residence; (B) to protect our operations and/or those of any of our affiliated parties; (C) to protect our rights, privacy, safety and/or property, and/or that of our affiliated parties, users or others; and/or (D) to allow us to pursue available remedies and/or limit the damages that we may sustain; (vii) in conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the transaction; (viii) to provide information to affiliates of our company and nonaffiliated third parties who perform services or functions for us in conjunction with the Services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purpose(s) for which it was disclosed. Examples of such disclosures include using a payment processor, reservations maker, merchandise store, customer service provider, email marketing provider, and/or delivery service.
- FOR HOW LONG WE STORE YOUR INFORMATION
We will retain your personal information for as long as needed to provide you the Services, plus six (6) months and as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements. If you wish to cancel your account or request that we no longer use your personal information to provide you the Services, you may contact us at via email at privacy@drinkyuzy.com.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. However, please note that even after you have closed your account or have stopped using the Services, we may continue to store your personal data if doing so is necessary for us to fulfil our legal obligations. We may be required to keep your information for as long as necessary (i) to comply with our legal and regulatory obligations, (ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of user and/or others, (iv) to enforce our Terms of Use and this Privacy Policy, (v) to administer the Services and keep them safe and secure, and for internal operations (including, but not limited to, research, statistics, troubleshooting, data analysis, testing, survey and similar purposes); and (vi) to disclose as we believe to be necessary or appropriate: (A) under applicable law, including laws outside your country of residence; (B) to protect our operations and/or those of any of our affiliated parties; (C) to protect our rights, privacy, safety and/or property, and/or that of our affiliated parties, users or others; and/or (D) to allow us to pursue available remedies and/or limit the damages that we may sustain.
- CHILDREN'S PRIVACY
The Services are intended to be used and accessed by people who are twenty-one (21) years of age and older. We do not request, or knowingly collect, any personally identifiable information from children. If you are the parent or guardian of a child who you believe has provided their information to us, please contact us at privacy@drinkyuzy.com to request the deletion of that information.
- YOUR RIGHTS AND CHOICES
Some states have enacted privacy laws that provide consumers with specific rights regarding their personal information. The scope of your rights may vary depending in which state you reside. This section generally describes your rights and explains how to exercise those rights.
- Right To Know What Information We Collect, With Whom We Share Your Information, And The Right To Data Portability. You may request that we disclose to you the categories of personal information we collect about you, the categories of sources from which we collected that personal information, the categories of personal information we sold or disclosed, our business or commercial purposes for collecting and selling such personal information, the categories of third parties with whom we shared such personal information, and the specific pieces of personal information we collected about you, but only over the past twelve (12)
- Right To Request Deletion Of Your Information. You may request we delete some or all of the personal information we maintain about you, subject to certain exceptions. If we cannot delete all of your personal information, we will give you a reason why we cannot do so. For security reasons, you or your authorized agent may be asked to verify your/their identity. Note that some personal data may be retained as permitted by law (g. to comply with legal obligations, to prevent fraud, etc.).
- Opt-out of "Sale"/ "Sharing" of Your Personal Information. We do not currently consider the ways we shared consumer personal information in the past twelve (12) months to comprise the "sale" of personal information. Consumers may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
- Right to Correct Inaccurate Personal Information. Taking into account the nature of the personal information and the purposes of the processing, this right provides an individual with the ability to seek to correct or update personal data that the individual considers we hold about that individual.
- Right to Limit Use of Sensitive Information. This right is limited to sensitive personal information used for the purpose of inferring characteristics about an individual. We do not collect sensitive personal information nor do we use sensitive personal information for the purpose of inferring characteristics about an individual, therefore we do not offer a path to exercise this right. To exercise the right to limit use and disclosure of sensitive personal information, you (or your authorized representative) may submit a request to us.
- Right of Non-Discrimination and Non Retaliation. This right prohibits (a) denying an individual access to or use of goods and services, (b) charging different prices or rates for those goods and services, and/or (c) providing a different level or quality of those goods or services, as a result of the individual exercising any right(s) under any data protection and/or privacy laws and/or regulations. We will not discriminate against you because you made any of these requests. We will not: (i) deny you goods or services; (ii) charge you different prices or rates for those goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you with a different level or quality of our goods or services, or (iv) suggest that you may receive a different price or rate for our goods or services or a different level or quality of our goods or services. However, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
- Shine the Light. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@drinkyuzy.com or write us at: Attn: Legal Department, 29399 Agoura Rd., Suite 113, Agoura Hills, CA 91301.
- Right to Opt-out of the Processing of your Personal Data. You have the right to opt out of the processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, solely automated decisions that produce legal or similarly significant effects.
- Right to Appeal. You have the right to appeal any decision or indecision related to the exercise of any right that you are granted under the applicable state law.
- Right to access. You have the right to confirm whether or not we are processing your personal information and to access such personal information. Please note that this right may be subject to certain limitations.
- HOW TO EXERCISE YOUR RIGHTS
If you would like to exercise any of these rights (including the right to appeal), please contact us by:
- Website at www.drinkyuzy.com
- Emailing us at privacy@drinkyuzy.com
- Filling out an online form at https://drinkyuzy.com/pages/contact.
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to process transactions and facilitate customer orders/requests, and/or to protect against fraud and other misuse of the Services. We will take reasonable steps to verify your identity prior to responding to certain of your requests. The verification steps will vary depending on the sensitivity of the personal information. In some locations, you may designate an authorized agent to make a request on your behalf. When submitting such a request, please ensure you have adequately identified and authorized anyone acting on your behalf.
- RESPONSE TIMING AND FORMAT
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the ten (10)-day timeframe, please contact us at privacy@drinkyuzy.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason(s) and extension period in writing.
If you have contacted us by email, we will deliver our written response to your email account. If you do not have an email address, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12)-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format in which to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated Privacy Policy on the Website and update the Privacy Policy's effective date. Your continued use of the Services following the posting of any changes constitutes your acceptance of such changes.
- CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Website: www.drinkyuzy.com
Email: privacy@drinkyuzy.com
Postal Address: 29399 Agoura Rd., Suite 113, Agoura Hills, CA 91301; Attn: Customer Service.
© Over Ice Beverages, LLC